Community Guidelines

1. Be Respectful and Kind

Treat all community members with kindness, respect, and professionalism. We have zero tolerance for:

• Harassment, bullying, or intimidation
• Hate speech or discrimination based on race, gender, religion, or other protected characteristics
• Personal attacks or offensive language
• Threats or violent content

2. Provide Honest and Quality Services

Maintain the integrity of our platform by:

• Only offering skills you are genuinely qualified to perform
• Providing accurate and detailed descriptions of your services
• Being honest about your experience level and capabilities
• Delivering services that meet the agreed-upon standards
• Using recent and representative photos in your profile

3. Communicate Clearly and Promptly

Effective communication is essential for successful exchanges:

• Discuss expectations, timelines, and credit amounts before agreeing to exchanges
• Respond to messages in a timely manner
• Ask questions if anything is unclear
• Provide updates on your progress
• Communicate any issues or delays promptly

4. Honor Your Commitments

Reliability builds trust in our community:

• Complete agreed-upon exchanges as promised
• Show up on time for scheduled services
• If you need to cancel or reschedule, provide as much notice as possible
• Be prepared with the necessary tools and materials
• Follow through on your commitments even if they become inconvenient

5. Keep It Legal and Safe

Do not use Skillpact for any illegal or unsafe activities:

• Services that violate local, state, or federal laws
• Activities that could cause harm to people or property
• Services requiring professional licenses you don't possess
• Adult content or services of a sexual nature
• Gambling, drug-related activities, or other illegal substances

6. Protect Privacy and Personal Information

Respect the privacy of all community members:

• Do not share personal information of others without consent
• Respect confidentiality when working in people's homes or businesses
• Do not take photos or videos without permission
• Keep payment information and personal details secure
• Report any privacy violations to our support team

7. Report Issues and Concerns

Help us maintain a safe community by reporting problems:

• Use the reporting tools to flag inappropriate behavior
• Contact support if you encounter safety concerns
• Report fraudulent or suspicious activities
• Provide detailed information to help us investigate
• Do not take matters into your own hands

8. Consequences and Enforcement

Violations of these guidelines may result in:

• Warning messages and educational resources
• Temporary suspension of account privileges
• Permanent termination of your account
• Removal from the platform and forfeiture of credits
• Legal action in cases of serious violations

9. Updates to Guidelines

We may update these Community Guidelines from time to time to reflect changes in our platform or community needs. Continued use of Skillpact indicates your acceptance of any updated guidelines.

10. Questions and Support

If you have questions about these Community Guidelines or need to report a concern, please contact our support team at hello@skillpact.co.